What is BYOD Switchboard?
BYOD Switchboard is a call routing service preparing to launch for businesses that want to send calls from a business number to external phones or teams.
FAQ
Questions about BYOD Switchboard.
Clear pre-launch answers for businesses interested in routing calls from existing business numbers to current phones and teams.
Do we need to replace our phones?
No. The Basic plan is designed to route calls to destinations you already use, such as mobiles, landlines, or team numbers.
Can I keep my personal mobile number private?
Yes. You can use a business number for customers and route those calls to your chosen mobile, landline, or team destination.
Can we configure it ourselves?
That is the plan. Customers will be able to use the BYOD portal to configure their own call flow, destinations, announcements, and voicemail settings.
Can callers hear a message first?
Yes. You can use announcements before calls are forwarded, which is useful for greetings, opening hours, or simple call information.
What happens if nobody answers?
No-answer voicemail can send messages to email, helping your team follow up on missed enquiries.
Is BYOD Switchboard available now?
BYOD Switchboard is preparing to launch. Register your interest and we will contact you when early access is available.